You can pick up your ticket(s) from one of the self-service ticket machines at key mainline stations or selected locations. Collection is easy you only ...

You don't need to pick up your tickets from the station you selected when making a booking. You can collect from an enabled machine at any one of over ...

To collect your tickets you'll need the collection reference number and any debit/credit card, it does not have to be associated to your PayPal account....

Mobile Tickets and etickets aren’t valid for the London Underground so if you book a journey with us that travels through London on the tube, we won’t offer...

etickets are a great way to make train travel more convenient. With no need to queue for tickets at the station, you're free to head straight for your t...

Please check your junk/spam folder to make sure the confirmation email has not been sent there. Confirmations are not essential for travel as the same b...

To access 'My account' please click My account

Second Class post You’ll get your tickets within two to three working days.  We’ll only offer this delivery option to you if your journey’s more than se...

Almost immediately, after you have purchased your mobile ticket will appear on the My Tickets page in our app. Download ticket You can then Download ti...